|
Questions
& Answers
- Q - What
is WindCast Broadband?
- A - WindCast
Broadband is an always-on High Speed Internet Connection Service brought to
you by Advanced Computer Connections
Inc.
- Q - How
fast is WindCast Broadband?
- A - Speeds
are burstable from 256Kb to 3+Mb per second. Speeds vary based on signal strength and
general Internet congestion.
- Q - Do
you guarantee download and upload speeds?
- A - Although
we wish we could guarantee actual download and upload speeds, because of
many different variables, we cannot guarantee that your speeds will always
achieve the maximum speed that you purchase. For instance if you buy a
512Kb/512Kb circuit actual speeds will vary from 64Kb UP TO 512Kb. This is
based on the server that you connect to, what speeds that server has going
to it, how busy it is, what Internet routes are involved and any other
general Internet congestion.
- Q - How
much does this service cost?
- A - WindCast
Broadband service rates for businesses start at $69 per month. Installation
prices vary based on equipment needed at your location, please call for
quotes or fill out the request form on the
Services page and a technician will contact you to determine these
figures.
- Q - How
many computers can I connect to the service?
- A - WindCast
Broadband is priced by the circuit speed and security level desired. You may connect as
many computers as you would like to your circuit at your business location. We do not
have a PER SEAT FEE for businesses!! 2(two) Computers may be connected on
a residential circuit.
- Q - How
do I sign-up?
- A - To sign-up
for WindCast Broadband you can either call us at the numbers listed below or
fill out the contact form on the Services
page. Once we know you are interested in the service we will conduct a
site survey to see if we have signal at your location. If we have signal
then you can get the service.
- Q - Will
atmospheric conditions or solar eruptions (sun spots) cause interruptions in
service?
- A - No, These
types of conditions do not cause problems with WindCast Broadband or
wireless services in general.
- Q - When
will Windcast be available for residential use, and what will be the costs?
- A - Windcast
is available now to residential service. The same installation rates apply for
business and residential circuits right now. The monthly service charges for
residential start at $39 per month.
- Q - When
will Windcast be available in my area?
- A - We
currently have activated tower sites throughout North Central Ohio. As new
sites have become active we have been able to provide service to many new
locations. If we can detect quality signal at your location you can sign up for
service. All potential locations have to be site surveyed to determine
signal and signal strengths. Site surveys are done if we feel there is a
good chance to get a signal.
E-Mail
questions to: webboss@windcastbroadband.com. |
